Realtime Production Monitoring Service

Our Services

Realtime Production Monitoring Service

Do you know if in last 10 minutes – your order number or average margin drop by 3%? Your YOY growth drop by 10%? your loyalty point Earn or Burn jump by 300%? Most business run without real-time visibility and alert which lead to very late incident response, our experience says the biggest lost is normally not come from big outage but from small problem (slow leak) over long period of time

Doppio’s Realtime Production Monitoring service covers both technical and business side of monitoring and alert. We build and integrate our framework with existing (if any) of our clients monitoring tool while we could also initiate everything from scratch. Our key unique is we experience in monitoring both medium and big scale business, we understand and can suggest to our client on what to monitored and how to define anomaly pattern in our alert system. See some more detail of our service as following

Hardware monitoring – for example, CPU, Memory, Network, etc. Integration with cloud monitoring framework such as AWS CloudWatch or any hardware monitoring framework
Service level monitoring – Basic service health check or logical check in API level such as ensure that pricing and promotion service always return value
Customer experience level monitoring – Application response time on each segment, Integration with test automation to simulate real customer flow and alert when experience failure happened
Business monitoring – Monitoring on metric such as #order, average margin, YOY growth, point earn/burn, #order/amount per payment channel, etc.